The S-Pen stylus for the Samsung Galaxy Note 5, which hit stores on August 21 in North America, can jam and permanently damage the mechanism when inserted upside down, tech news outlets have warned.
While the obvious solution to this problem is to not insert the Pen backwards, it’s a common mistake that will likely plague a decent amount of Galaxy Note 5 users.
Samsung basically just recommends the stylus be inserted into the Note 5 with the pointed end first, and that’s that. The problem is, if you accidentally do insert it the wrong way, the stylus goes most of the way in and then gets badly stuck in the phone’s holding mechanism, making it hard to pull out without the help of tools.
Previous versions of the Galaxy Note also featured a stylus.
This issue is noteworthy because it is very easy to insert the S-Pen backwards.
The Galaxy Note 5 handset’s design flaw – which can potentially cause permanent damage to the device – is rooted in its S Pen stylus.
Visit Hardware Zone for more stories. With enough force, it can be removed, but the issue is that after you’ve removed it, the detection feature stops working. A uniform symmetry and no physical resistance mean at least some users will insert the stylus blunt-end first by accident.
In a statement to BBC, Samsung acknowledged the design flaw but asked the users to follow the instructions before using the Galaxy Note 5.
Reaction from the community has been varied, with some saying that Samsung shouldn’t be criticized for this since the instructions for correct S Pen usage are clear in the manual.
The way Samsung has had contact with consumers is well tell them to read the instructionsand keep in mind what this says (as we saw in The Verge ).
Yesterday, we brought you some disquieting news about the brand new Samsung Galaxy Note5, which was found to come with an important design flaw.